Insured Armored Transit
Shipments travel through licensed specialist couriers, including Brink’s, with declared-value insurance. Each piece is secured in a sealed, protected case.
HaDiJaM Heritage & Metrological Standards*Subject to the applicable transaction and guarantee terms.
About Us: Authenticity, Trust & Master Haute Joaillerie Guarantee
HaDiJaM is a considered destination for authenticated fine jewelry and bespoke atelier craftsmanship. Precious metal and gemstone details are reviewed with care and supporting documentation.
100%Insured escrow deposit*
585 / 750 / 999Hallmark standards referenced
14 daysIndependent appraisal window*
Metrological Hallmark SealHaDiJaM Vault Assayed
100% Money-Back Policy
100% Money-Back & Transit Damage Protection
Clear support for collectors and buyers throughout review, delivery and order acceptance. HaDiJaM’s applicable transaction terms explain the protections available for each purchase.
100% Money-Back Policy
Clear and Complete Refund Review
If an item arrives damaged, its packaging is compromised, or it materially differs from its listing, contact HaDiJaM promptly. We will review the order under the applicable terms and guide you through the available resolution.
Escrow protectionFunds held during the transaction process
Timely reviewOur concierge will explain the next steps
Sealed, Insured Logistics
Lifetime Authenticity & Hallmark
Eligible 18K and 24K gold pieces and natural diamonds are reviewed against available hallmark and gemological documentation. An authenticity record accompanies each verified piece.
14-Day Independent Appraisal Rights
From the day you receive your piece, you have 14 days to arrange an independent review with a qualified laboratory. If findings differ from the item’s stated specifications, contact our concierge to review the case.
Secure Transaction Process
How It Works: 4-Step Secure Acquisition Protocol
The escrow process is designed to support both parties while an order is reviewed. Funds remain within the applicable process until the item is received and the transaction is resolved.
01
Order & Escrow Deposit
Choose a piece and place your payment into the protected escrow process. Funds remain held while the order is reviewed.
02
Gemological Lab Assay
The piece is submitted for specialist review of its metal, stones, condition and supporting documentation.
03
Hallmarked & Insured Transit
After review, the item is documented, securely packed and sent with insured courier handling to the buyer.
04
Direct Acceptance or Refund Review
Inspect the piece on arrival. Confirm the order when satisfied, or contact the concierge promptly if it does not match its description.
Official Flagship Salon & Vault
HaDiJaM Grand Maison & Flagship Vault — Seoul
Our Seoul maison brings together private viewing, gemological expertise and personal concierge service in a discreet setting.
Flagship AddressCheongdam-dong, Gangnam-gu, Seoul, South Korea
Visiting HoursPrivate viewing by prior appointmentSeoul, South Korea
Answers to Common Questions
Frequently Asked Questions
Information about delivery, appraisal and transaction support.
Still have questions?
Our concierge team is ready to help with your inquiry.